Jessica

Jessica

Jessica

Comfort Adviser

33 Reviews

“Air conditioning is a game changer!! We've been able to survive the hot and smoky climate here in Central Oregon for a long time now… but it was finally time to do this and I am so happy we did.
Kenny and Jess are super professional, knowledgeable, and friendly and Raul and Travis did an A+ job on the install.
I am a very happy and satisfied customer!
Thank you Diversified Team!! 🙂
Kristin”

- Kristin P.

“Charles and Travis from Diversified installed our new heat pump today. Wow! It has only been running for ten minutes and our house is warming SO much faster than our older propane furnace! This was a big decision for us and we definitely had some concerns going into the process. Our initial consultation was with Jess, who explained everything in great detail. Charles and Travis did an amazing job during the installation and in explaining the new thermostat, the phone app and the basics of operation. We couldn't be happier with how everything went. Everyone has been so professional throughout, and it gives us great confidence that they will be there for us for future maintenance and any troubleshooting. Thank you, Diversified! We would highly recommend them to anyone considering heat pump installation!”

- Eric S.

“Jess was very professional and knowledgeable in providing an estimate. Armondo and Charles did the actual install. They were efficient and professional. They explained what they were doing, cleaned up after the install and provided a tutorial on how to operate the system. Great job! 5 stars!”

- Gary G.

“We're so glad we contracted with Diversified to replace our old, broken, un-repairable heater. Jess and Catie were great with regular communications and answering all our questions. Travis and Raul showed up right on time and went right to work. A few hours later and we were good to go with heat warming our house FAR more efficiently than what we've been experiencing. We'll happily recommend Diversified to anyone looking for a great company to work with on their heating/cooling needs.”

- Tom D.

“Professional, fast, friendly, superb service! Could not ask for anything better. Absolutely great. Thank you Jess Hiatt and the Diversified team of installers and electricians.”

- Terry D.

“We had a new Trane Gas Furnace and Air Conditioner installed. We got bids from three different companies, and Diversified had very competitive prices with a great cash discount. Jess helped design the System and did the price quote. Travis & Raul did the installation. I don't give out compliments unless they are deserved. These folks did an amazing job. My wife and I could not be happier with our new HVAC system.”

- Bob G.

“Great installers and people! Courteous, respectful, and the outcome is “top drawer”. One of the best businesses I’ve dealt with in Bend. Thank you and the installers they deserve a the best!”

- Steve R.

“We appreciate the team at Diversified SO MUCH! From our first meeting with our Comfort Advisor Jess, to the installation team with Travis and Raul, we have nothing but good things to say about our experience. Our furnace died recently. We met with several local vendors. The estimate from Diversified was the most clear and fair, in our opinion. We did our research and found them to be highly regarded as well. Jess spent a lot of time answering all of my questions and clearing up any concerns. On the day of our install, everything went as planned. And following the install, when I had additional questions, Jess continued to respond and be very helpful. We are very happy with our outcome and are very much enjoying our very efficient and reliable new system. Thank you, Diversified!”

- Monique B.

“I recently had a mini-split ductless system installed by Diversified Heating and Cooling. I am very satisfied with both the product and the service. Company rep Jess quickly addressed my questions and concerns. Installation crew Raul, Travis, and Armando were focused on the job at hand, worked together seamlessly, and were respectful of my home. It’s been a pleasure to work with this company: from Jess and the crew to Catie and the office team.”

- Cathy L.

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