Reviews


Heat Pump Installation in Madras, OR 97741

“Very friendly, courteous, efficient and on time. They explained everything and were a joy to work with. Definately are a hard working team and an asset to your company.”
- Art R.

Gas Furnace Installation in Bend, OR 97702

“First they also installed a new air conditioner also. I have been construction for over 35 years, I was very impressed by this team that came out for this installation. They were organized, had all the material when they arrived, explained to us what they were going to be doing and how long it would take. Very professional, polite, they knew what they were doing went right to work, kept the job site clean (which was our house). Also I want to thank there sub contractor for the electrical PRO Electric, they did an out standing job. We are very happy we chose Diversified, we would highly recommend them for you Heating and Cooling needs.”

- Paul R.

Heat Pump Repair in Bend, OR 97701

“We have a high-end Trane HVAC whole house system that was installed and serviced by another HVAC company in Bend. Recently, on a chilly day, our heating system stopped operating. We immediately called our HVAC company for service, but only got their answering service who could not help us. Finally, we reached a grumpy customer service rep that was indifferent to our problem and told us that we might have to wait 2.5 weeks to get service. I immediately called Diversified Heating and Cooling (they service a rental house that we own) and reached Lisa K, the dispatcher. Lisa was very pleasant, helpful and knowledgeable – she had me run through some quick checks and then scheduled a service call for the next day. On schedule, David showed up the next day and found the problem – a mouse had eaten through the wire that goes to the heat pump’s ambient temperature sensor. David was great. – professional, skilled, friendly and respectful of our property. The heating system is now running, the part is on order and we could not be happier. THANK YOU LISA K AND DAVID – EXCELLENT CUSTOMER SERVICE and TECHNICAL SUPPORT!! We will never use another HVAC service company again.”

- Don L.

Gas Furnace Installation in Sunriver, OR 97707

“We had two gas appliances installed – a furnace and a tankless hot water heater. We also had our house piped for gas. Everything with Diversified was great! We had three initial quotes for this work since it is a large scope of work. Not only were you competitively priced, but the entire experience was great. Jess was really knowledgeable about her line of work. And she was clearly able to answer any of our questions – which we had many! We were given a quote before she left the house! They provided a two day window to complete the work and gave me those exact dates which were about two months out. They have this down to a science too. They were available on exactly those dates and all work was performed within the window of time they provided at the time of the quote. We couldn't be happier with our decision to go with Diversified and feel comfortable referring them to others based on our experiences.”

- Christian L.

Ductless Mini-Split Installation in Bend, OR 97702

“What a great company to work with. Very responsive, very organized and totally customer focused. I would highly recommend contacting Diversified Heating for your HVAC issues. I have experience with their competitors locally in Bend, and there is no comparison. Diversified Heating ROCKS!”

- Gary H.

Heat Pump Installation in Bend, OR 97702

“Excellent experience from the initial meeting with Don through the installation. Very good communication and friendly team doing the install. Diversified was highly recommended to me by a neighbor and now I know why. Great to work with responsive and fair people. Highly recommend.”

- Jim W.

Gas Furnace Maintenance in Bend, OR 97703

“After meeting Tristan last year, I requested him for our Annual Maintenance again. Tristan is knowledgeable and professional with a great attitude. He answered a ton of my questions and if he wasn't sure, he contacted someone on the Diversified team and got the answer. Tristan helped me understand how to operate our system more efficiently, effectively and without putting undo strain on the components. He's an asset to your team and a positive reflection on your company. There are many heating and cooling companies in Bend; having technicians like Tristan will set you apart from the others.”

- Randy O.

Gas Furnace Maintenance in La Pine, OR 97739

“Duane serviced the ac, gas furnace, and repaired and service our gas fireplace. Duane is a true professional,it is so very comforting to know that there are still quality, experienced, and talented trade professional out there. Duane is one of the best I have had the pleasure of watching during his visit here.
Diversified….don’t ever let Duane go ..that means some other outfit will get a really,really fine HVAC engineer!
Good job Duane and Diversified….K.”

- K. G.

Heat Pump Installation in Sunriver, OR 97707

“If you had more than 5 stars I would give Travis and Keegan many more. They are delightful, helpful young men who did a bang up installation job. They are welcome at our housed anytime.”

- John M.

Ductless Mini-Split Installation in Bend, OR 97702

“Fantastic service. Answered all of my annoyingly curious questions about the system while also cleanly and expertly installing the equipment. Asked good questions about our preferences for installation on both aesthetic and practical matters and then followed through on those preferences (thank you for consulting us first regarding concrete drilling, that would've been a lot for all parties involved). When the team thought they weren't going to finish by end of day, superiors showed up to assist in finishing installation which shows commitment not only to the customer but to their installers who work extremely hard. On finishing installation, all team members checked and double-checked equipment while also making sure the property was clean and tidy, leaving it as it was when they arrived. Would recommend to any and all who ask about HVAC installation and service.”

- Seam G.
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