Reviews


Air Conditioner Installation in Bend, OR 97701

“I normally don’t leave reviews but I thought it was necessary in this case. It started with Jess who came out to quote me on the different options. Jess was amazing, she was prompt, professional and made recommendations without trying to oversell me which I appreciated. After the install was complete she called the next day to see how things went. I had a new air conditioner furnace and electronic filter installed by Travis and Raul and they did an outstanding job their quality of workmanship was fantastic. They worked great together and you could tell they care about their work. I did not get 3 quotes like some do, I had done my research beforehand and after Jess gave me the quote I knew it was very fair. I want to thank Jess, Raul and Travis for an outstanding job. Also this shows me how good of company Diversified is based on how great their employees were. I have comfort knowing my family will be warm in the winter and cool in the summer for years to come. Thank You Diversified”
- Ty R.

Gas Furnace Maintenance in Redmond, OR 97756

“Cierra came out to do our annual HVAC service. We always specifically request her when we schedule our service. She's wonderful ~ outgoing and friendly, very professional, courteous, and knowledgeable about the entire HVAC system. She provides us with important feedback on the status of our system and suggestions to keep it running smoothly. We've been using Diversified Heating & Cooling for years as they consistently provide great service and have a great staff.””

- Mike M.

Gas Furnace Maintenance in Redmond, OR 97756

“Cierra has been doing the annual maintenance on our HVAC system since we purchased the house. We specifically ask for her when we schedule our service. She's wonderful ~ friendly and outgoing, professional, courteous, and incredibly knowledgeable about the entire HVAC system. We've been using Diversified Heating & Cooling for years as they consistently provide outstanding service and have a great staff.”

- Kim Y.

Whole-House Humidifier Installation in Redmond, OR 97756

“Duane came out and installed a whole house humidifier us for. He explained how the system would work with our furnace during the winter to increase the moisture in the air and reduce the static. He came back out a few months later to replace the cold air return damper motor in our attic. He was great~ very friendly, professional, courteous, and knowledgeable about the entire HVAC system. We've been using Diversified Heating & Cooling for years as they consistently provide great service and have a great staff.”

- Kim Y.

Air Conditioner Repair in Bend, OR 97702

“Our air conditioner went out when it was 108 degrees. I called this morning and was told they would have a technician stop by as by our troubleshooting thought it was the blower. It was the motor. Ron was done for the day and made a courtesy stop. He found a motor and replaced it. He spent an extra hr and a half after he had finished for the day. Ron is so personable and caring. He went over and above our expectations. He did all of this when he found out his home was being threatened by fire. We told him to go although he said he’ll finish this first. We can not say enough good things about his attitude and professionalism. We gave him a 5 star although deserves 10.”

- Rich & Judy B.

Heat Pump Installation in Redmond, OR 97701

“The Diversified crew was amazing. On time, professional, and got my failed system replaced quickly before the Heat advisory started and we were in to 100+ temperatures for days on end. I am so thankful for this company and their amazing team. Thank you Don and Duane for your assistance and quick work installing a new and amazing system.

Chris”

- Christine W.

Ductless Mini-Split Installation in Bend, OR 97703

“Travis managed our project on installation day. He effortlessly answered our questions and took care of our special requests, and I was very impressed with his professionalism, communication, and dedication to ensuring our project was done the right way, even if it meant taking time to figure out creative solutions and/or incurring extra work for him and his team. Overall, Travis and the team were a pleasure to work with, did a great job, and I couldn't have asked for a better experience.”

- Marty B.

Ductless Mini-Split Installation in Bend, OR 97703

“Jess managed the initial site visit, estimate, contract, scheduling, and took our project through to completion. I was impressed with her professionalism, responsiveness, and communication throughout the project. We got a proposal on the spot, got our questions answered in a timely fashion, and she was able to accommodate our schedule replacing old furnaces with mini-splits. On installation day, Jess kicked things off with the Diversified team; then at the completion of the job, came back through for a final walk through to ensure we were satisfied. Overall, I couldn't have asked for a better experience!”

- Marty B.

Other Maintenance in La Pine, OR 97739

“The technician was very knowledgeable and professionally completed the work in good time. He provided education and information about more efficient ways to use my furnace and fireplace and to maintain balanced heat and cooling upstairs. Thank you for sending such a knowledgeable professional HVAC expert!”

- Connie G.

Gas Fireplace Installation in La Pine, OR 97739

“Ron installed a remote control on our existing gas fireplace. The unit is 14 years old and presented some unique challenges. Ron powered through the difficulties and we could not be more pleased with the results. My compliments to Ron and Diversified for a job well done!”

- Mac R.

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