Sunshine L.
Sunshine L.
Service Technician
40 Reviews
My name is Sunshine, and I’m a Service Technician for Diversified—and I love every minute of it. This company truly treats us like family and takes care of their team, which makes coming to work every day something I genuinely enjoy.
I’m a proud mother, wife, and graduate of an HVAC trade school. I absolutely love working in HVAC and am passionate about what I do. As a woman in the trades, I’m proud to represent strength, intelligence, hard work, and grit. I’m tough, capable, and I don’t take no for an answer.
This field isn’t always easy, but that’s what makes it so rewarding—just like in life, the challenges only make you stronger.
“Once again, Diversified shines, as in Sunshine (sorry, couldn't resist) who arrived on time, quickly assessed, explained and fixed the problem. Thoroughly professional and friendly from start to finish. My sensed was "here's a person loving their job". Well done Sunshine!”
“Sunshine is so awesome and friendly and gets the job done efficiently and swiftly.
I would recommend her to anyone. I will definitely ask for her next time I need your service.
Thank you Sunshine!!!!!!”
“Diversified provides outstanding service from the initial phone call with Cierra to the onsite visit by Sunshine. We were experiencing a strange knocking sound from our compressor, and Cierra was responsive and helpful over the phone. Sunshine, who came out to diagnose the issue, was friendly, knowledgeable, and professional. She not only identified the problem but also took the necessary steps to maintain the system and gave us a tutorial on how best to use it.
Having recently moved in, we were somewhat clueless, but Diversified showed us how a service company should operate.”
“Sunshine has done the yearly maintenance the last couple years for my personal residence and she is outstanding. Great communication, thorough, and very polite.”
“She was super nice and professional, working fast and efficient. Got our furnace repaired and running properly in no time at all. 10 out of 10”
“Excellent Company and technician
Thank you Sunshine.”
“On 12/28/23 I called into Diversified at 4:00 PM, we had no heat from our furnace (just cold recirculating air), I didn't expect to have a tech dispatched that evening, they put me on hold for just a minute and told me they would have a tech over in an hour, great!! Sunshine called and texted that she was on her way, she was exceptional, professional, organized and efficient, best service tech by far.
Thanks Diversified and Sunshine!”
“Sunshine arrived to perform an annual service on my heat pump system. She arrived on time and introduced herself with a big smile. She completed her service inspection with the portion of the unit that houses the blower wheel and was replacing the exterior doors when we both heard a very loud, grating noise that I’ve never heard and that hadn’t made its debut until Sunshine arrived. What a huge piece of luck for me! Sunshine spent quite a while trying to locate the source of the noise and then working her way into the area of the blower wheel (which the manufacturer did not make easy!). She thought it might be one screw that was loose…tightened it and success! I also told her I liked to shadow service people in order to learn. As she went through the rest of the items on her service list, she took the time to explain more about my system and the function. Cierra was often my service tech before her job title change and I very much appreciated her skillset and attitude and I am now a big fan of Sunshines. The women I have spoken with over the phone have always been personable and helpful as well. You are well represented, Diversified!”
“Sunshine arrived with a smile and went right to work. She appeared competent and knowledgeable. She graciously answered all of my questions,
and was efficient and professional.
Her name is appropriate, as she is truly a ray of "sunshine". An excellent ambassador for Diversified Heating, and a valuable member of your technician team.”
“Sunshine is a trained HVAC professional. She is a good listener, easy to talk to, and gives the client a great sense of confidence in her work. I have always been a fan of Diversified, and Sunshine has made it easy to continue my admiration for a great company represented by exceptional field personnel. Thank you, Sunshine!”
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